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gazumped last won the day on February 26
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Community Answers
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Hi. Since v10 has to set up a new local management system on your device and download your entire database it can seem slow at first. If you leave Evernote active for some hours after updating it will catch up. If it's still slow after that, there's probably something wrong with the installation. Mine works effectively on a 10-year-old laptop. The latest version is 10.80.3
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Hi. Since v10 has to set up a new local management system on your device and download your entire database it can seem slow at first. If you leave Evernote active for some hours after updating it will catch up. If it's still slow after that, there's probably something wrong with the installation. Mine works effectively on a 10-year-old laptop.
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Charged twice for annual subscription
gazumped replied to EHARS's topic in Evernote Teams Technical Issues
Hi. If you weren't contacting Evernote via https://help.evernote.com/hc/requests/new you were doing it wrong. If you did use that address you would have been given ticket numbers as a reference. If you can quote those numbers here we can refer the matter to a forum Admin - but we're mainly other users; no information on payments here. -
So if I right-click an image I get.... - I can also drag and drop the image to my desktop, and from there into another document.
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So: device? OS & Evernote numbers? and where exactly is the image you're wanting to save - in a note. inside a table or in one of those fancy boxes with a grey bar?
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I think that's 10.80.3 Sorry for the confusion but if you choose the account/ login option from the Support window that should take you through more questions and raise the ticket. The direct address is here - https://help.evernote.com/hc/requests/new. Don't know why you have a lockup in the account - I'm running Evernote on a 10-year-old Win10 laptop (with a newer SSD) without any issues. Occasional update errors can cause issues - easiest fix is usually to download and run the installer again.
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Cannot select more than 50 notes
gazumped replied to cheesybrit's question in Evernote for Mac Requests (Versions 10.0 and above)
Hi. Don't know why we still have the limit to be honest. I'd suggest you raise this with Support - https://help.evernote.com/hc/requests/new - to see if they can raise the number to a useful level. Until then I use a temporary tag to get around the limit. Search for 100+ notes, tag as required Repeat search using -tag:<name>, process next 100 Repeat as necessary... -
Importing Notes from EXB
gazumped replied to MartianMambo's topic in Evernote for Windows Issues (Versions 6.25.1 and under)
Hi. Depending on how soon after installation you checked for your missing notes, they might still be in a pipeline somewhere. Try signing into Evernote.com to see if they exist on the server. If not, these notes were presumably in a Local (unsynced) Notebook and would need to be exported from your database in Legacy to an ENEX file and imported into your v10 database. Evernote may have already done the export for you, so check your system for ENEX files. If necessary you'll be able to download and install Legacy from here - https://cdn1.evernote.com/win6/public/Evernote_6.25.3.9348.exe - just bear in mind that the servers will shut down in around 5 days, so you don't have long. We're actually mainly other users here - Evernote Support is at https://help.evernote.com/hc/requests/new if you need them. -
Cannot switch accounts
gazumped replied to MarkB1968's topic in Evernote for iOS Issues (Versions 10.0 and above)
While I gather you're frustrated, your query gives us very little information other than you appear to be a teams user. You might want to blur out the email address in a public forum too. How about some basics? Device / OS & Evernote versions... and do you have admin for your Teams account?