philrodo

You have a very condescending attitude! … 🤬

At a minimum, the two words should have generated a Boolean search using the AND operator, (Computer AND Desk). Defaulting to the OR operator is SI—Stupid Intelligence. it’s getting very tiresome when people on this Forum are only interested in defending EN and no matter what, take a superior attitude that EN can do no wrong… 🤬

Yes, if I could recall the particulars of the purchase from years ago, I could have refined the search. But I did not. And EN running a Booleans search with the OR operator, is the least efficient way to run a search—so much for AI. I should have instead run a Boolean search with the AND operator (Computer AND Desk), and that would have narrowed down the results so that I could review them manually. Getting completely unrelated search results, like matches to utility bills, articles on judicial elections, etc., is beyond silly…

I’ve been using ChatGTP for months now, so I know how to use AI searches. The reason I only entered those two search terms, was because i didn’t recall the brand of the desk or other particulars about this purchase, and I wanted the AI search to weed out unrelated notes, so that I could manually find the note in question. Even the most staunch defenders of EN should admit that when running an AI search while EN runs a simple Boolean search with the OR operator, is the least effective way to narrow down the search results… 🤯

True, but returning a match on those search words to a Utility Bill, an article about a judicial election, etc., makes little sense. I’d expect more that a simple Boolean search—we could run Boolean searches years ago, so this isn’t an AI search!

Frankly, when I put two or more words in an AI search, I expect more than a simple Boolean Search using the OR operator! is everyone defending the price hikes and coming up with non-stop excuses for EN on some type of a stipend from EN? How do I sign up? … 😱🤓🤣

One of the excuses we were given for the unprecedented hike in subscription fees this year was because they are adding new features, like AI search. Are they kidding us or do they think we’re stupid? I usually save in Evernote receipts from previous purchases. A few years ago we had bought a computer desk that was a great design for our computer lab, as it could accommodate a number of desktop PCs connected to our local network and which we could easily access using one monitor and keyboard/mouse. I wasn’t able to recall the brand of the desk, so I used EN’s new AI search feature using the search term “computer desk”. The search yielded numerous completely unrelated note hits. And when I looked at the details of the search, EN advised that they had actually ran a Boolean search, that is, (Desktop OR Search). That’s what EN’s new management calls AI search capabilities which were used to justify the mid boggling price increase this year—see attached screen clipping… 🤬🤬🤬

Thanks. But I n my experience, the apps you have to pay annual subscription fees, provide in-house Tech Support that usually responds in 24 to 48 hours (at least the apps I’ve subscribed to over the years).

Thanks. But in my opinion, that’s an unacceptable response time, particularly now that they’ve just about doubled their subscription prices. I can’t think of any other app I subscribe to that takes 5 - 7 days to respond to a support ticket! … 🤯🤯🤯

Apparently, under the new management it now takes a long time to get a response from Tech Support, if ever. I sent a message to Tech Support a couple of days ago, got an automated reply, responded to it affirming that I was still having the problem, and so far I got no follow up…

Me too! But you’d think that we’re not the first users to run into this issue. EN probably knows about it, but they make no reference in their search FAQs as far as I could tell, about the distinction between Smart Quotes and Regular Text Quotes. You’d think that they could include such a reference in their literature, given the prevalence of Smartphones and tablets.

I bet, if every paid subscriber including the experts took time to send a missive to the new CEO, that would have an impact! I doubt that anything said in this forum receives anny attention from EN management. Heck, other than feature announcements, no one from EV support seems to ever post anything in this forum—another beef of mine… 🤬

Thank you! That solved the problem. I actually suggested above that iOS and iPasOS devices are probably using a type of quote symbol that’s not recognized by EN, but did not think about the smart keyboard’s ability to select different characters other than the default character. I just tried using a “regular quote” as opposed to using the default quote, and EN returned a hit on a single note, whereas before I was getting hits on any note that contained the three words I was searching for inside the quotes.

I’m paying, only because I have about 15 years invested in using EN and I shudder at the thought of having to move all that data to another platform. But at this point, EN’s value compared to its cost has become a case of diminishing returns. As I stated above, I find it odd that the “experts” in this forum are collectively coming up with excuses to justify the price increase and completely miss the obvious facts that such major price increases are chasing subscribers away, at which point all the expertise built by the EN “experts’ base” will become worthless… 🤯

I think that single apps that charge more than MS 365 Family edition are the exception not the rule. Let’s face it, EN is a glorified note app. To my knowledge there’s no other Note app that charges annual subscriptions that high (for example, Note Joy which in many ways appears to be an EN clone, only charges $48 a year for its Premium offering). At this rate, there will be more and more subscribers that will abandon EN, which will most likely force the management to raise subscription prices even more or they will let the app linger which will eventually lead to its demise. I find it rather strange that a number of the EN “experts” go out of their way to defend the management’s boneheaded decision to implement such a large price increase, within months after they acquired the company. I don’t know how large the base of corporate subscribers is, but there’s little doubt in my mind (based on many earlier threads in this forum), that if EN management continues to increase the subscription costs annually, they’ll lose a major portion of their single-base subscribers at which point the “experts” will also have to move onto other endeavors. In my view, a more sound approach would have been for the “experts” to loudly advise the EN management that such major subscription increases are unsustainable, instead of coming up with excuses to defend the indefensible…