Also, this was the email that I received back from Evernote after I submitted a ticket. Either the directions are old or they didn't include directions for the Web version, but there is no 'help' in the Web version of Evernote, not even under the profile. "Thank you for contacting Evernote Support. If you're experiencing a bug with Evernote, we'll need to collect some more information. Please reply to this email with: - Step-by-step instructions for reproducing the issue - An activity log Obtaining an activity log from your device is the key to reporting a bug. To send a log, follow these steps: For PC/Mac: - In the Evernote menu, go to 'Help' > 'Activity Log', then click 'Save As' to save the log as a file on your computer. Attach the file in reply to this email. For iOS: - Tap your name (or the gear button), then tap 'Support' > 'Activity Log' > 'Mail'. Send the log to intl-support@evernote.com with the subject line 'Ticket# 1130007'. If you don't see the 'Mail' button, make sure you have an email account set up on your device. For Android: - Tap the three dots button, then tap 'Settings' > 'Support' > 'Send Activity Log' and choose an email program. Send the log to intl-support@evernote.com with the subject line 'Ticket# 1130007'. The activity log contains a detailed log of steps that Evernote performs and is helpful for diagnosing the problem you may be experiencing. The activity log also contains information about your account, your device, and your location information (if enabled). The titles of your notes, tags, notebooks, attached files, and, if your account was having network syncing errors, some of your note content, may also be contained in the activity log. You may edit the log file to remove anything you do not want to send us. We treat activity log data as confidential information, and the terms of our [Privacy Policy] (http://evernote.com/privacy/) apply."