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Evernote crashes

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#1 rustyblue

rustyblue

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Posted 10 September 2009 - 11:09 PM

My Evernote crashes and fails to load when I try to launch it. Can someone help me. I'm a Premium user. This is the crash report:
Process: Evernote [355]
Path: /Applications/Evernote.app/Contents/MacOS/Evernote
Identifier: com.evernote.Evernote
Version: 1.4.8 (55604)
Code Type: X86 (Native)
Parent Process: launchd [273]

Date/Time: 2009-09-10 18:56:34.176 -0400
OS Version: Mac OS X 10.6 (10A432)
Report Version: 6

Interval Since Last Report: 3176 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 3 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 325DD1E4-72EE-49A9-B593-B8931C9C5B53

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
*** Terminating app due to uncaught exception 'MissingResourceException', reason: 'Can't find model LocalNoteStore!'
*** Call stack at first throw:
(
0 CoreFoundation 0x95fe658a __raiseError + 410
1 libobjc.A.dylib 0x94d2df49 objc_exception_throw + 56
2 Evernote 0x00108910 +[ENCoreDataUtils pathForModelNamed:] + 237
3 Evernote 0x00081368 -[ENAppController managedObjectModel] + 85
4 Evernote 0x00081439 -[ENAppController persistentStoreCoordinator] + 67
5 Evernote 0x000814f7 -[ENAppController createManagedObjectContext] + 30
6 Evernote 0x00081567 -[ENAppController managedObjectContext] + 34
7 Evernote 0x000818c7 -[ENAppController localStore] + 111
8 Foundation 0x90a32d0a -[NSObject(NSKeyValueCoding) valueForKey:] + 413
9 Foundation 0x90a32a24 -[NSKeyValueNestedProperty object:didAddObservance:recurse:] + 240
10 Foundation 0x90a318b2 -[NSObject(NSKeyValueObserverRegistration) _addObserver:forProperty:options:context:] + 812
11 Foundation 0x90a30188 -[NSObject(NSKeyValueObserverRegistration) addObserver:forKeyPath:options:context:] + 565
12 Foundation 0x90a32a55 -[NSKeyValueNestedProperty object:didAddObservance:recurse:] + 289
13 Foundation 0x90a318b2 -[NSObject(NSKeyValueObserverRegistration) _addObserver:forProperty:options:context:] + 812
14 Foundation 0x90a30188 -[NSObject(NSKeyValueObserverRegistration) addObserver:forKeyPath:options:context:] + 565
15 AppKit 0x94e109dc -[NSBinder _updateObservingRegistration:] + 1387
16 AppKit 0x94e0f910 -[NSBinder establishConnection] + 349
17 AppKit 0x94e03248 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 721
18 AppKit 0x94eaf1df -[NSNibBindingConnector establishConnection] + 156
19 AppKit 0x94dde495 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1249
20 AppKit 0x94ddc5aa loadNib + 257
21 AppKit 0x94ddb9a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 228
22 AppKit 0x94ddb8b5 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
23 AppKit 0x94ddb800 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
24 AppKit 0x94dd8609 NSApplicationMain + 434
25 Evernote 0x00002a92 start + 54
26 ??? 0x00000002 0x0 + 2
)


Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x96030b07 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib 0x94d2df49 objc_exception_throw + 56
2 com.apple.Foundation 0x90a301d3 -[NSObject(NSKeyValueObserverRegistration) addObserver:forKeyPath:options:context:] + 640
3 com.apple.AppKit 0x94e109dc -[NSBinder _updateObservingRegistration:] + 1387
4 com.apple.AppKit 0x94e0f910 -[NSBinder establishConnection] + 349
5 com.apple.AppKit 0x94e03248 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 721
6 com.apple.AppKit 0x94eaf1df -[NSNibBindingConnector establishConnection] + 156
7 com.apple.AppKit 0x94dde495 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1249
8 com.apple.AppKit 0x94ddc5aa loadNib + 257
9 com.apple.AppKit 0x94ddb9a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 228
10 com.apple.AppKit 0x94ddb8b5 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
11 com.apple.AppKit 0x94ddb800 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
12 com.apple.AppKit 0x94dd8609 NSApplicationMain + 434
13 com.evernote.Evernote 0x00002a92 start + 54

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9905710a kevent + 10
1 libSystem.B.dylib 0x99057824 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x99056ce1 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x99056a86 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x99056511 _pthread_wqthread + 390
5 libSystem.B.dylib 0x99056356 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x990561a2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x99056738 _pthread_wqthread + 941
2 libSystem.B.dylib 0x99056356 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x94d2df25 ecx: 0xa0b93500 edx: 0x0000003b
edi: 0xa0649ab0 esi: 0x00a2bab0 ebp: 0xbffff4c8 esp: 0xbffff4b0
ss: 0x0000001f efl: 0x00000282 eip: 0x96030b07 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x004d4000

Binary Images:
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0x303000 - 0x3b8fe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
0x3fe000 - 0x40aff7 +org.andymatuschak.Sparkle ??? (1.1) /Applications/Evernote.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x900000 - 0x911fff +AGRegex ??? (0.1) /Applications/Evernote.app/Contents/Frameworks/AGRegex.framework/Versions/A/AGRegex
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
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0x95c45000 - 0x95d37ff7 libcrypto.0.9.8.dylib ??? (???) <792B8722-3091-5E9F-E25F-67499CFE0599> /usr/lib/libcrypto.0.9.8.dylib
0x95d38000 - 0x95d3aff7 com.apple.securityhi 4.0 (36638) <962C66FB-5BE9-634E-0810-036CB340C059> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
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0x96234000 - 0x962edfe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
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0x9688f000 - 0x96941ffb libFontParser.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x96942000 - 0x96956ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x96957000 - 0x96a06ff3 com.apple.ink.framework 1.3 (104) <8526D880-D367-3EF9-DBFD-9A6AB240F57A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
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0x96d32000 - 0x96d40fe7 libz.1.dylib ??? (???) <7B7A02AB-DA99-6180-880E-D28E4F9AA8EB> /usr/lib/libz.1.dylib
0x96d41000 - 0x96d8afe7 libTIFF.dylib ??? (???) <6EF87001-6FB4-1405-C588-F6D8042D3534> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x96ddc000 - 0x96f98fef com.apple.ImageIO.framework 3.0.0 (3.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
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0x971e5000 - 0x97267ffb SecurityFoundation ??? (???) <29C27E0E-B2B3-BF6B-B1F8-5783B8B01535> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x97268000 - 0x972a2fe7 libFontRegistry.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x972a3000 - 0x972e9ff7 libauto.dylib ??? (???) /usr/lib/libauto.dylib
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0x97707000 - 0x97bb5fe7 com.apple.VideoToolbox 0.420.17 (420.17) /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x97bb6000 - 0x9839bfe7 com.apple.WebCore 6531 (6531.9) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
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0x983f7000 - 0x983f7ff7 liblangid.dylib ??? (???) /usr/lib/liblangid.dylib
0x983f8000 - 0x983fcff7 libGIF.dylib ??? (???) <51848EBF-27D4-0F85-C22A-D1AE10D328F3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x983fd000 - 0x9847dfeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x98772000 - 0x9877cff7 libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x98785000 - 0x987a1fe3 com.apple.openscripting 1.3 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x987a2000 - 0x98898ff7 libGLProgrammability.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x98970000 - 0x989bdfeb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x989be000 - 0x98a01ff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
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0x9902f000 - 0x9902fff7 com.apple.Carbon 150 (152) <608A04AB-F35D-D2EB-6629-16B88FB32074> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x99030000 - 0x991d4feb libSystem.B.dylib ??? (???) <068CC3F2-F867-A231-A16C-CC01C29A9816> /usr/lib/libSystem.B.dylib
0x992cc000 - 0x992d0ff7 libGFXShared.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x992d1000 - 0x992daff7 com.apple.DiskArbitration 2.3 (2.3) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x99393000 - 0x9942ffe7 com.apple.ApplicationServices.ATS 4.0 (???) <81700C90-2614-F7E2-CC6A-B01C24A2BD75> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0xc0000000 - 0xc0010fff +com.growl.growlwithinstallerframework 1.1.4 (1.1.4) <58DF1E75-C1CF-CA81-0E9D-BB419F6678F8> /Applications/Evernote.app/Contents/Frameworks/Growl-WithInstaller.framework/Versions/A/Growl-WithInstaller
0xebf80000 - 0xebf81ffc +dk.infinite-loop.crashreporter.framework 1.2.4 (1.2.4a1) <117D817C-26D4-F4E8-07D8-B75515DE0410> /Applications/Evernote.app/Contents/Frameworks/ILCrashReporter.framework/Versions/A/ILCrashReporter
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <068CC3F2-F867-A231-A16C-CC01C29A9816> /usr/lib/libSystem.B.dylib

Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 3 GHz, 6 GB, SMC 1.7f10
Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB
Memory Module: global_name
Network Service: Built-in Ethernet 2, Ethernet, en1
PCI Card: NVIDIA GeForce 7300 GT, Display, Slot-1
Serial ATA Device: ST3500641AS P, 465.76 GB
Serial ATA Device: ST3500641AS P, 465.76 GB
Serial ATA Device: ST3750640AS P, 698.64 GB
Serial ATA Device: ST3750640AS P, 698.64 GB
Parallel ATA Device: SONY DVD RW DW-D150A
USB Device: Hub, 0x05ac (Apple Inc.), 0x9131, 0xfd400000
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x9223, 0xfd420000
USB Device: USB2.0 Hub Controller, 0x0409 (NEC Corporation), 0x0058, 0xfd500000
USB Device: Officejet Pro L7500, 0x03f0 (Hewlett Packard), 0x2112, 0xfd540000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x3d100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x3d120000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x3d130000
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: Oxford ATA Device 00, Other World Computing, Up to 800 Mb/sec
FireWire Device: unknown_device, Unknown

#2 engberg

engberg

  • Title: Evernote Employee
  • Group: Evernote Employee
  • 12,536 posts

Posted 10 September 2009 - 11:13 PM

In general, if you're a Premium user, I'd recommend opening a support inquiry at the bottom of:
http://www.evernote....ontact/support/

If your client is crashing on launch, I'd recommend that you:
Quit Evernote from the Menu Bar icon
Drag the Evernote Application to the Trash
Reboot your Mac
reinstall a fresh download from: http://www.evernote....about/download/

- Dave Engberg (Evernote)


#3 rustyblue

rustyblue

  • Pip
  • Title: Member
  • Group: Members
  • 4 posts

Posted 10 September 2009 - 11:36 PM

Thanks. Downloading it and reinstalling it helped and I'm back up and running.





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