Hi, I'm running 10.5.8 and it'll be a few more months before I have time to upgrade to 10.6+
A few weeks ago Skitch 1.07 quit working in my usual user, but worked in two back-up users on my computer. I assumed that there was a problem with my home folder, but I have since discovered that Skitch does not work in any newly created user, or for that matter, on any user on any volume running 10.5.8 on which it the app is not already installed. And it does not work on my laptop also running 10.5.8 which did not have it installed or on a "troubleshooting" volume which has a reasonably-clean install of 10.5.8 but is rarely used and which I keep as clean as possible. I can delete everything all the prefs, app support files etc from an old user and have skitch work as if i'd just installed it.
By "not work" I mean that the menus are greyed out. In order to use skitch, I have to make a snapshot to get the window to open and then I can drag files into the window and use a couple of the buttons, but any menu other than the snapping commands that has to be accessed with either the menubar or a keystroke is unavailable. (see attached image).
If it helps, when I do a new working install in one of the old users, I get a different welcome screen - one showing arrows pointing to buttons to teach the user how to make skitch work. When I do a new nonworking install, all I get is the attached welcome screen.
I figured out how to get versions 1.03, 1.04 and 1.06 and 1.07 fresh from your servers, but none of these worked either.
Needless to say, I tried all the usual troubleshooting steps such as repairing permissions, resetting the permissions on my home folder, running Disk Warrior, running in "safe" mode. I deleted the app, reinstalled, deleted prefs, application support files and caches - no good. I tried restoring prefs, application support files and caches from the user that had a working skitch on my backup volume, also no good. I have deleted all browser cookies a number of times and I don't have a skitch keychain.
So to be absolutely clear - if Skitch is not already installed and working properly in a 10.5.8 user, it doesn't work on any volume running on two different computers.
desktop running 10.5.8 "usual" user - quit working, complete reinstall of everything "skitch" won't make it work
10.5.8 desktop "backup" user that already exists - works
10.5.8 desktop newly created user - doesn't work
August backup volume "usual" user works
new user created on August backup volume - doesn't work
fresh install on troubleshooting volume - doesn't work
fresh install on laptop that had no prior installation of Skitch - doesn't work
Have you or Apple done anything to cause this issue? (Find it hard to believe that it's Apple, since the app doesn't run on my rarely-touched troubleshooting volume.) During the time we had to go through the app store for upgrades, I always upgraded via the in-app upgrade menu and only recently got v. 1.07 directly from the Evernote site, so I don't have any "pre-Evernote" zip files.