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FIXED: Evernote Mac 5.0.5 Freezing on launch

Started by Jackolicious, Feb 08 2013 09:42 PM
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#1 Jackolicious

Jackolicious

  • Title: Product Manager
  • Group: Evernote Employee
  • 962 posts

Posted 08 February 2013 - 09:42 PM

If your Mac 5.0.5 will not launch or is freezing when entering full screen mode, follow these steps:
 
1. Close Evernote 5.0.5 entirely (also close the toolbar Helper)
2. Install Evernote 5.0.4 from here: http://cdn1.evernote...note_400704.dmg
3. Run Evernote 5.0.4
4. Exit full screen (this is important)
5. Update Evernote again from the menu: Evernote -> Check for Updates...
6. Feel free to enter full screen mode again after the upate
 
Reason: We hit an OSX bug where an alert dialog can stop an app going into full screen.

Check out our Knowledgebase. View our User Manuals here: Mac or Windows. Check out the Getting Started Guide. Still need help? Submit a support request here.
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