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Can't move personal notes into business notebook

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#1 mickmel

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Posted 04 December 2012 - 02:44 PM

Over the years I've accumulated quite a few "business" notes in my Evernote. Now, of course, I'd like to drag those into the new business section. However, I can't drag/move in either the Windows or web version. Is this intentional for some reason, a bug, or a feature coming later?

#2 GrumpyMonkey

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Posted 04 December 2012 - 02:48 PM

Over the years I've accumulated quite a few "business" notes in my Evernote. Now, of course, I'd like to drag those into the new business section. However, I can't drag/move in either the Windows or web version. Is this intentional for some reason, a bug, or a feature coming later?


Oh boy do I wish I could help with some advice, but I have no idea what you are talking about, and I suspect very few people do here. I am assuming you got in on the Business beta, right? Would you mind posting a screenshot? I'd sure like to see it :)

I've been applying (several times) to the beta since the minute it was released, but no responses yet...

#3 jefito

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Posted 04 December 2012 - 02:59 PM

Using the Windows version, I can drag notes to a different ntoebook, no problem. You can also multi-select them, and change the current notebook for all of them using the notebook dropdown on the multi-selection panel.

Just curious -- is the "new business section" you mention denoted by a different notebook, or a different tag?
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#4 mickmel

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Posted 04 December 2012 - 03:08 PM

GrumpyMonkey -- It's out of beta and open to all. Updated Evernote this morning, paid my $10 for a business account, and here we are.

jefito -- I can drag and drop between my personal/shared notebooks with no problem. The new business notebooks are a completely separate section below your normal group of notebooks, as seen here: http://screencast.com/t/OTr4A9tfVd

I just can't drag stuff over there and it's very frustrating.

#5 jefito

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Posted 04 December 2012 - 03:18 PM

Oh, you're talking about the new Evernote Business product. Nevermind my suggestion.

On the other hand, the Evernote Business Guide (http://evernote.com/business/guide/#3) says that you can change notebook using the Notebook selector in the note editor. Might have to do this one-by-one, unfortunately.
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#6 mickmel

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Posted 04 December 2012 - 03:24 PM

Oh, you're talking about the new Evernote Business product. Nevermind my suggestion.

On the other hand, the Evernote Business Guide (http://evernote.com/business/guide/#3) says that you can change notebook using the Notebook selector in the note editor. Might have to do this one-by-one, unfortunately.


That'd be ok (though less than ideal), but it doesn't work either. "Unable to move notes to the specified notebook. Please try copying them instead." Grrr.

#7 BurgersNFries

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Posted 04 December 2012 - 03:59 PM

That'd be ok (though less than ideal), but it doesn't work either. "Unable to move notes to the specified notebook. Please try copying them instead." Grrr.


It sounds like the business account is a different account from your original account. If so, then this would make sense, since AFAIK, you can't drag notes from one account to another. However, you may be able to export them as enex & import the enex file to the business account.
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#8 dlu

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Posted 04 December 2012 - 04:56 PM

Hello! Yes it's a feature that we'd like to add to the Windows client. Here's the work around that I just learned (and just told Customer Support).

Select the Notes you'd like to move
Drag them to your desktop (This exports an .enex)
Scroll down to your Business Notebooks
Drag the file from your desktop onto the Business Notebook of your choosing


Please let me know if you have any questions or any trouble with this
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#9 GrumpyMonkey

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Posted 04 December 2012 - 05:48 PM

GrumpyMonkey -- It's out of beta and open to all. Updated Evernote this morning, paid my $10 for a business account, and here we are.

jefito -- I can drag and drop between my personal/shared notebooks with no problem. The new business notebooks are a completely separate section below your normal group of notebooks, as seen here: http://screencast.com/t/OTr4A9tfVd

I just can't drag stuff over there and it's very frustrating.


Thanks. I am grumpy that I couldn't familiarize myself with it in the beta process. I had no idea it was out in the wild today. Thanks for posting this. Perhaps, when I get up to speed in a few days with it, I can offer some advice. Hopefully, dlu has you covered on this one :)

#10 EdH

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Posted 04 December 2012 - 06:30 PM

Hello! Yes it's a feature that we'd like to add to the Windows client. Here's the work around that I just learned (and just told Customer Support).

Select the Notes you'd like to move
Drag them to your desktop (This exports an .enex)
Scroll down to your Business Notebooks
Drag the file from your desktop onto the Business Notebook of your choosing


Please let me know if you have any questions or any trouble with this


This is part of the question that I sent off via the Contact Us form for EnB. Here is my problem with that. We have a user with a 7GB-8GB shared notebook (15 people) that we want to convert to EN Business. Almost 5,700 notes. It sounds like you are doing an export/import.
  • We'd certainly blow our 2GB monthly allowance on that transition. I'd like to get a waiver on this rather than having to pay the $10/gb fee on overages. (especially since we've already spent $30 on the overages in her premium account - we are archiving data making it searchable and available to 2 different countries and the initial months are heavy usage)
  • it would take a few hours of computer processing time, which would be downtime.
  • it would take many more hours of upload time on that first sync
  • What about the tag structure? I was under the impression that the .enex file didn't retain the tag hierarchy, but simply a flat listing of the tags.
As I said, i've already sent this info via the Contact Us form, but any public answers you give could help me and others.

#11 mickmel

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Posted 04 December 2012 - 06:31 PM

Hello! Yes it's a feature that we'd like to add to the Windows client. Here's the work around that I just learned (and just told Customer Support).

Select the Notes you'd like to move
Drag them to your desktop (This exports an .enex)
Scroll down to your Business Notebooks
Drag the file from your desktop onto the Business Notebook of your choosing


Please let me know if you have any questions or any trouble with this


It's quite unfortunate to have to use a workaround for something like that, but I appreciate the help. Aside from dating everything with today's date (and thus putting it at the top of my "updated" list) it does the job.

#12 EdH

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Posted 04 December 2012 - 06:41 PM

It's quite unfortunate to have to use a workaround for something like that, but I appreciate the help. Aside from dating everything with today's date (and thus putting it at the top of my "updated" list) it does the job.

Ouch. That won't work for us. We may have to wait until the "move" feature is available.

#13 dlu

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Posted 04 December 2012 - 06:58 PM


Hello! Yes it's a feature that we'd like to add to the Windows client. Here's the work around that I just learned (and just told Customer Support).

Select the Notes you'd like to move
Drag them to your desktop (This exports an .enex)
Scroll down to your Business Notebooks
Drag the file from your desktop onto the Business Notebook of your choosing


Please let me know if you have any questions or any trouble with this


This is part of the question that I sent off via the Contact Us form for EnB. Here is my problem with that. We have a user with a 7GB-8GB shared notebook (15 people) that we want to convert to EN Business. Almost 5,700 notes. It sounds like you are doing an export/import.
  • We'd certainly blow our 2GB monthly allowance on that transition. I'd like to get a waiver on this rather than having to pay the $10/gb fee on overages. (especially since we've already spent $30 on the overages in her premium account - we are archiving data making it searchable and available to 2 different countries and the initial months are heavy usage)
  • it would take a few hours of computer processing time, which would be downtime.
  • it would take many more hours of upload time on that first sync
  • What about the tag structure? I was under the impression that the .enex file didn't retain the tag hierarchy, but simply a flat listing of the tags.
As I said, i've already sent this info via the Contact Us form, but any public answers you give could help me and others.



1. So with Evernote business you get two upload allowances. Each person gets bumped up to 2 gb. Notes uploaded against personal noteobooks go use up this allownce. You get a separate business upload allowance. The business allowance is a pooled allowance that anyone can use. In the US, it's like a cell phone "family plan" that anyone can draw from. The total pool is calculated by 2 gb X Number of employees. So you should have a 30gb business upload allowance. We're allowing anyone to freely use this pool because we've found that often a handful of people use up a large proportion of the quota (esp if one person is responsible for archiving or scanning documents).

2 & 3. Don't have a way of avoiding this. Even when if we did a move, it is a client side move. So it'll process and re-upload everything. We don't something on the server-side for this. If you have a computer you can leave on overnight, it might be worth kicking it off at the end of the day and coming back to it in the morning

4. Tags under business notebooks don't support hierarchy at this time

Hope that helps!
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#14 dlu

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Posted 04 December 2012 - 07:02 PM


Hello! Yes it's a feature that we'd like to add to the Windows client. Here's the work around that I just learned (and just told Customer Support).

Select the Notes you'd like to move
Drag them to your desktop (This exports an .enex)
Scroll down to your Business Notebooks
Drag the file from your desktop onto the Business Notebook of your choosing


Please let me know if you have any questions or any trouble with this


It's quite unfortunate to have to use a workaround for something like that, but I appreciate the help. Aside from dating everything with today's date (and thus putting it at the top of my "updated" list) it does the job.


So if you change the first few steps, you should be able to solve that.

Select Notes you'd like to export. Right Click & select "Export Notes"
Select .enex file type (Should be default setting)
Click Options to make sure Created & Updated dates are preserved
Export to your desktop (or somewhere else convenient)
Drag the .enex into a business notebook.
If you have a serious issue with Evernote, you can submit a support request here. Evernote employees read the forums, but it is not run by customer support or a way to directly get customer support.

Check out our Knowledgebase.
View our User Manuals here: Mac or Windows
Check out the Getting Started Guide
Still need help? Submit a support request here.

#15 EdH

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Posted 04 December 2012 - 07:10 PM

1. So with Evernote business you get two upload allowances. Each person gets bumped up to 2 gb. Notes uploaded against personal noteobooks go use up this allownce. You get a separate business upload allowance. The business allowance is a pooled allowance that anyone can use. In the US, it's like a cell phone "family plan" that anyone can draw from. The total pool is calculated by 2 gb X Number of employees. So you should have a 30gb business upload allowance. We're allowing anyone to freely use this pool because we've found that often a handful of people use up a large proportion of the quota (esp if one person is responsible for archiving or scanning documents).

2 & 3. Don't have a way of avoiding this. Even when if we did a move, it is a client side move. So it'll process and re-upload everything. We don't something on the server-side for this. If you have a computer you can leave on overnight, it might be worth kicking it off at the end of the day and coming back to it in the morning

4. Tags under business notebooks don't support hierarchy at this time

Hope that helps!


Thanks. Just have to figure it out and how the migration will impact us. The fact that you cannot/won't do server-side moves is actually comforting. It shows there is a real firewall between business and personal.

#16 dlu

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Posted 04 December 2012 - 07:34 PM

Oh forgot to call out. This will remove note history. When we do a client side move, it will not have note history. You can keep the old notes around and rename the notebook with "archive" or something similar.
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Check out the Getting Started Guide
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#17 Debayne

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Posted 05 December 2012 - 07:27 AM



It's quite unfortunate to have to use a workaround for something like that, but I appreciate the help. Aside from dating everything with today's date (and thus putting it at the top of my "updated" list) it does the job.


So if you change the first few steps, you should be able to solve that.

Select Notes you'd like to export. Right Click & select "Export Notes"
Select .enex file type (Should be default setting)
Click Options to make sure Created & Updated dates are preserved
Export to your desktop (or somewhere else convenient)
Drag the .enex into a business notebook.


Hi,

I too want to move notes from personal to business notebooks.

I have tried using the process explained above, but it is not preserving the dates.

I don't know if it is relevant but when I export and click options all but the preserve tags is ticked but greyed out.

Thanks in advance,
Debbie

#18 dlu

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Posted 05 December 2012 - 04:12 PM



It's quite unfortunate to have to use a workaround for something like that, but I appreciate the help. Aside from dating everything with today's date (and thus putting it at the top of my "updated" list) it does the job.


So if you change the first few steps, you should be able to solve that.

Select Notes you'd like to export. Right Click & select "Export Notes"
Select .enex file type (Should be default setting)
Click Options to make sure Created & Updated dates are preserved
Export to your desktop (or somewhere else convenient)
Drag the .enex into a business notebook.


Hi,

I too want to move notes from personal to business notebooks.

I have tried using the process explained above, but it is not preserving the dates.

I don't know if it is relevant but when I export and click options all but the preserve tags is ticked but greyed out.

Thanks in advance,
Debbie


Hi Debbie,

Them being grayed out when you export is expected. May I ask what dates are getting assigned since it isn't preserving the old ones?
If you have a serious issue with Evernote, you can submit a support request here. Evernote employees read the forums, but it is not run by customer support or a way to directly get customer support.

Check out our Knowledgebase.
View our User Manuals here: Mac or Windows
Check out the Getting Started Guide
Still need help? Submit a support request here.

#19 GollyJer

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Posted 05 December 2012 - 05:40 PM




It's quite unfortunate to have to use a workaround for something like that, but I appreciate the help. Aside from dating everything with today's date (and thus putting it at the top of my "updated" list) it does the job.


So if you change the first few steps, you should be able to solve that.

Select Notes you'd like to export. Right Click & select "Export Notes"
Select .enex file type (Should be default setting)
Click Options to make sure Created & Updated dates are preserved
Export to your desktop (or somewhere else convenient)
Drag the .enex into a business notebook.


Hi,

I too want to move notes from personal to business notebooks.

I have tried using the process explained above, but it is not preserving the dates.

I don't know if it is relevant but when I export and click options all but the preserve tags is ticked but greyed out.

Thanks in advance,
Debbie


Hi Debbie,

Them being grayed out when you export is expected. May I ask what dates are getting assigned since it isn't preserving the old ones?



I'm having the same issue. The Export had Preserved Updeated Date checked but when imported the updated date changes to "1 minute ago".

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#20 dlu

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Posted 05 December 2012 - 05:55 PM

Ack you're right. We're working on a proper fix for this asap. Apologies for this
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Check out the Getting Started Guide
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