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Evernote Web Clipper will not "remember me"

clipper password remember cookies

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21 replies to this topic

#1 galessa

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Posted 27 October 2012 - 02:25 PM

Hi. Something odd: Web Clipper will no "remember me", so everytime I try to right clic and clip the whole page or article or selection, I have to log in. I have alredy set Chrome to accept all cookies but still it won't work. Any clues?

#2 galessa

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Posted 27 October 2012 - 04:21 PM

By the way, this problem will not happen with Firefox...

#3 Bruno Arruda

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Posted 29 October 2012 - 07:57 PM

Same here ... windows 7 + chrome latest version + web clipper latest version

Very frustrating :-/

#4 Bruno Arruda

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Posted 31 October 2012 - 01:18 PM

hi, anyone able to solve this problem? I´m really looking forward to replace my diigo premium account with evernote one...

#5 Liranen

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Posted 02 December 2012 - 05:08 AM

same issue for me. :(

#6 jbignert

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Posted 02 December 2012 - 11:01 PM

Hi all - we are looking into this annoying issue. As of right now it seems to be Windows 7 related. Please let me know if you experience this issue on a different OS.

#7 galessa

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Posted 02 December 2012 - 11:37 PM

Hello, jbignert! Thanks for the reply. But it seems to me the problem is with Chrome, since Firefox will do the task, both under Windows 7. Hope you solve it!

#8 Liranen

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Posted 02 December 2012 - 11:49 PM

I'm on Windows 8 in Chrome.

#9 jbignert

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Posted 04 December 2012 - 01:44 AM

Hi all,
If you have a few minutes to help out finding the cause of the logout issue please install this build and follow instructions for sending us the logs:
https://www.evernote...e843341b54f8fab

Much appreciated

#10 Bruno Arruda

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Posted 04 December 2012 - 12:55 PM

Hi, the proble is not happening anymore, dont know why but I´m glad :)

I´m using windows 7 + chrome

#11 Dasher

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Posted 04 December 2012 - 10:58 PM

I was also having this problem (on my Win 7 machine). Installing the extension provided in this thread resolved the problem. I also use Evernote on Mac OS (latest version), but had no trouble there.

#12 Liranen

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Posted 05 December 2012 - 03:28 AM

I didn't install or update anything, but it is working for me now. (chrome, windows 8)

#13 galessa

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Posted 05 December 2012 - 08:05 PM

Well, I did upgrade for the last version, sent logs to our friends in Evernote, but the problem lingers.

#14 jbignert

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Posted 06 December 2012 - 01:08 AM

We've found one verifiable reason for this issue.
User who don't have correct clock settings on their system have a higher likelihood of being affected. Especially if your time setting is in the 'future'.

Please check your system clock and 'verify' that it hasn't gone space monkey. Let us know if it helps...

#15 cchan

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Posted 06 December 2012 - 01:45 AM

If you're not sure what we mean by correcting clock settings, here are instructions to do this on Windows: https://www.evernote...fdb94442dfadfdf

#16 galessa

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Posted 06 December 2012 - 01:54 AM

Due to Summer time our clocks are set to an hour earlyer here in Brazil, so you guys just nailed it!

When I correct the time Evernote WILL remember me. A solution, but not ideal, right? Any possibilities of a patch for cases like this?

Thank you guys for been so nice.

galessa

#17 algking

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Posted 14 December 2012 - 08:24 AM

I still have this problem in my evernote clipper .
chrome 25 dev ,ubuntu 12.10

#18 LauraZ

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Posted 14 December 2012 - 01:12 PM

I was having this problem too, I'm using Chrome and Windows 8.
Thanks for the suggestion to check my clock. I just upgraded to Windows 8 and I didn't realize it was set to the wrong time zone. Changing to the correct time zone and rebooting fixed my issue.
Thank you!!

#19 algking

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Posted 17 December 2012 - 02:02 AM

I was having this problem too, I'm using Chrome and Windows 8.
Thanks for the suggestion to check my clock. I just upgraded to Windows 8 and I didn't realize it was set to the wrong time zone. Changing to the correct time zone and rebooting fixed my issue.
Thank you!!

Thanks ,I also changed the clock,and didn't realize it.

#20 cannvan

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Posted 24 December 2012 - 05:54 AM

CCHAN...I tried this and it fixed the problem you rock :) THANKS!!





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