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synchronization failed. sync failed due to unexpected problem at server side

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#1 velder

velder

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Posted 04 September 2012 - 11:22 AM

Windows 7.

Not sure if I'm doing this correctly, but:


06:21:02 [4996] 21% * sent: 1.4KB, received: 243B
06:21:02 [4996] 21% * 1s (100%) spent in EDAM RPC
06:21:06 [4996] 0% Connecting to www.evernote.com
06:21:06 [4996] 0% * loaded updateCount: 660
06:21:06 [4996] 0% Usage Metrics: sessionCount=0
06:21:06 [4996] 0% Client is up to date with the server, updateCount=660
06:21:06 [4996] 0% * saved updateCount: 660
06:21:06 [4996] 0% Updating server items
06:21:06 [4996] 21% Updating server note "2nd_dy_Klein.Ramseyer.Bainbridge-Carg..."
06:21:06 [4996] 21% * guid={1327004e-d4ce-4cbd-8f36-dec8ff022880}
06:21:07 [4996] 21% EDAMNotFoundException: id="Note.notebookGuid" key="1edc0824-c1b2-4f7b-99da-4109dd91c758"
06:21:07 [4996] 21% Session terminated abnormally, elapsed time: 1s
06:21:07 [4996] 21% * sent: 1.4KB, received: 243B
06:21:07 [4996] 21% * 1s (100%) spent in EDAM RPC
06:21:11 [4996] 0% Connecting to www.evernote.com
06:21:11 [4996] 0% * loaded updateCount: 660
06:21:12 [4996] 0% Usage Metrics: sessionCount=0
06:21:12 [4996] 0% Client is up to date with the server, updateCount=660
06:21:12 [4996] 0% * saved updateCount: 660
06:21:12 [4996] 0% Updating server items
06:21:12 [4996] 21% Updating server note "2nd_dy_Klein.Ramseyer.Bainbridge-Carg..."
06:21:12 [4996] 21% * guid={1327004e-d4ce-4cbd-8f36-dec8ff022880}
06:21:13 [4996] 21% EDAMNotFoundException: id="Note.notebookGuid" key="1edc0824-c1b2-4f7b-99da-4109dd91c758"
06:21:13 [4996] 21% Session terminated abnormally, elapsed time: 1s
06:21:13 [4996] 21% * sent: 1.4KB, received: 243B
06:21:13 [4996] 21% * 1s (68%) spent in EDAM RPC
06:21:17 [4996] 0% Connecting to www.evernote.com
06:21:17 [4996] 0% * loaded updateCount: 660
06:21:17 [4996] 0% Usage Metrics: sessionCount=0
06:21:17 [4996] 0% Client is up to date with the server, updateCount=660
06:21:17 [4996] 0% * saved updateCount: 660
06:21:17 [4996] 0% Updating server items
06:21:17 [4996] 21% Updating server note "2nd_dy_Klein.Ramseyer.Bainbridge-Carg..."
06:21:17 [4996] 21% * guid={1327004e-d4ce-4cbd-8f36-dec8ff022880}

Not sure what I did if anything. I know exactly what I did 5 minutes before the sync error messages sprung up, and I've deleted all of the extra notes I uploaded, but still nada.

Thank you for any suggestions.

#2 spg SCOTT

spg SCOTT

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Posted 04 September 2012 - 12:03 PM

Hi velder, welcome to the forum :)

06:21:12 [4996] 0% Updating server items
06:21:12 [4996] 21% Updating server note "2nd_dy_Klein.Ramseyer.Bainbridge-Carg..."
06:21:12 [4996] 21% * guid={1327004e-d4ce-4cbd-8f36-dec8ff022880}
06:21:13 [4996] 21% EDAMNotFoundException: id="Note.notebookGuid" key="1edc0824-c1b2-4f7b-99da-4109dd91c758"
06:21:13 [4996] 21% Session terminated abnormally, elapsed time: 1s

This is the key part of your log that we need to look at.

As I understand it, Evernote thinks that it is in a notebook that doesn't exist, hence the error.

Try these instructions, looking for your note titled: "2nd_dy_Klein.Ramseyer.Bainbridge-Carg..."


It appears that there's a problem with the note titled "UBS definire strategia" ... the client thinks that belongs in a notebook that doesn't exist (e.g. one that you've deleted).
Where is this note in your client? For example, is it in the Trash? Is it in some other notebook in your account? Was it previously in a notebook that you deleted?

I believe that you could fix this problem if you either:
1) Put this note in the Trash and empty it from the Trash
2) Try moving it to your "default" notebook and then see if it will sync

Source Thread


Scott

#3 velder

velder

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Posted 04 September 2012 - 04:07 PM

Hi velder, welcome to the forum :)

06:21:12 [4996] 0% Updating server items
06:21:12 [4996] 21% Updating server note "2nd_dy_Klein.Ramseyer.Bainbridge-Carg..."
06:21:12 [4996] 21% * guid={1327004e-d4ce-4cbd-8f36-dec8ff022880}
06:21:13 [4996] 21% EDAMNotFoundException: id="Note.notebookGuid" key="1edc0824-c1b2-4f7b-99da-4109dd91c758"
06:21:13 [4996] 21% Session terminated abnormally, elapsed time: 1s

This is the key part of your log that we need to look at.

As I understand it, Evernote thinks that it is in a notebook that doesn't exist, hence the error.

Try these instructions, looking for your note titled: "2nd_dy_Klein.Ramseyer.Bainbridge-Carg..."



It appears that there's a problem with the note titled "UBS definire strategia" ... the client thinks that belongs in a notebook that doesn't exist (e.g. one that you've deleted).
Where is this note in your client? For example, is it in the Trash? Is it in some other notebook in your account? Was it previously in a notebook that you deleted?

I believe that you could fix this problem if you either:
1) Put this note in the Trash and empty it from the Trash
2) Try moving it to your "default" notebook and then see if it will sync

Source Thread


Scott


beautiful, thank you for the info. and the warm welcome.





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