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iPad PDF problem solved

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9 replies to this topic

#1 remking

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Posted 19 August 2012 - 01:07 AM

If you are like me with iPad 3 and unable to open PDFs in the latest version of Evernote..... Try deleting CloudOn if you have it installed and then try again with EN. It worked for me.

#2 jjpaul

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Posted 19 August 2012 - 04:42 PM

Works perfectly now - after removing CloudOn

Thanks!

#3 mmit

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Posted 19 August 2012 - 07:20 PM

I did the same on my IPad 2 and on my New IPad and now both of them can open PDF files again. :-)

#4 brad_boulder

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Posted 20 August 2012 - 12:40 AM

I get that the original poster is probably referring to a temporary workaround rather than a "solution", because deleting another app isn't really a solution in my opinion. I need CloudOn and use it regularly. EN rev 4.2 worked with CouldOn. Maybe an Evernote spokesperson can find the time to weigh in? Allowing your users to believe that CloudOn is somehow at fault here is counterproductive.

#5 jelake

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Posted 20 August 2012 - 04:18 PM

If you are like me with iPad 3 and unable to open PDFs in the latest version of Evernote..... Try deleting CloudOn if you have it installed and then try again with EN. It worked for me.


I'm using an iPad 2 and had the same issue. Removing CloudOn worked for me too. Thank you!!!

I get that the original poster is probably referring to a temporary workaround rather than a "solution", because deleting another app isn't really a solution in my opinion. I need CloudOn and use it regularly. EN rev 4.2 worked with CouldOn. Maybe an Evernote spokesperson can find the time to weigh in? Allowing your users to believe that CloudOn is somehow at fault here is counterproductive.


I agree, let's not consider this problem solved. While I'm fortunate to not need CloudOn as much as I need Evernote, I don't think EN should depend on me NOT having other applications installed in order to function as advertised.

#6 Denise Hurd

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Posted 21 August 2012 - 08:46 PM

Worked for me on my iPad2 as well. Thanks for posting! I agree not a solution, but I use EN constantly and CloudOn only a couple of times a week. I can survive until a fix. Interesting to note that something between the two was causing the conflict. Also interesting to note that I could see correct thumbnails of the pdf's on the top note bar, only had an issue when I wanted to open the pdf within the actual note.

#7 CloudOn Support

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Posted 24 August 2012 - 02:30 PM

We understand the new version of Evernote is experiencing a problem when attempting to open PDFs and they are working to resolve this:

http://discussion.ev...200#entry154458

To keep you productive in the meantime, we’ve updated our application to ensure you can use both CloudOn and Evernote without conflict. We will let you know when this update is live. Please note the CloudOn fix can only resolve the issue between Evernote and CloudOn, and no other application.

#8 jjpaul

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Posted 24 August 2012 - 06:53 PM

Evernote Version 4.4 now in APP Store

#9 brad_boulder

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Posted 24 August 2012 - 07:18 PM

Thanks Evernote! It resolves the CloudOn conflict for me.

#10 CloudOn Support

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Posted 28 August 2012 - 07:16 PM

Our latest update, CloudOn 2.1.0 for iPad, is now available! http://itunes.apple....don/id474025452





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