5 replies to this topic

[tdaniel]

Hello, I was having trouble with IE9 so I had to reset the browser to the default settings. When I did that I lost the evernote clipper that would show up in the drop down menu when I right click on a webpage. That was so useful for saving to Evernote. I also lost a toolbar icon that must have installed when I installed Evernote. Can someone please tell me how to get them back? When I click on Manage Add-ons in the IE settings, I see that Evernote is enabled but I can't figure out how to make the toolbar and menu options visible. I also went to the Evernote web clipper page to see if perhaps the clipper got removed when I reset but it tells me that it is already installed. Please help if you can...
Thanks!

[BurgersNFries]

You may find this thread helpful.

[tdaniel]

Thanks for the suggestiong from the Thread, but I'm not using the 64 or 32-bit version of IE9. I'm using the 256-bit version. But I had the clippers before I had to reset IE9 so I don't think that would be the problem. It's just that I can't find the clippers. Should I uninstall & reinstall Evernote to see it will automatically replace the menu item & icon?

[spg SCOTT]

I can replicate the issue. Resetting IE to default settings and you lose the Add to EN in the context menu.

Enabling/Disabling the addon in the settings doesn't work.

Going to mess around with it to try and get it working again...

[spg SCOTT]

As far as I know (and can work out), the IE clipper is installed with Evernote.

It seems that re-installing Evernote would be the solution to this issue.

I just got an update notification, and the clipper works now, so I guess it was installed properly again during the update...

[tdaniel]

Thanks Scott for checking into it for me! I also got the update today and that fixed the problem. So I didn't end up needing to uninstall and re-install Evernote. But - in the future if someone has the same problem, I bet that would fix it. Thanks for your help!!