Just installed the latest Windows Phone app for the first time on my Nokia Lumia 710 with the latest update on T-Mobile USA. I launched the app, and was excited to be welcomed by the beautiful splash page...but the app just doesn't start and hangs on the splash page forever. The phone doesn't freeze, the app is just stuck at the splash page. Any idea on how to get it started? Thanks!
4 replies to this topic
#1
Posted 01 June 2012 - 02:34 AM
#2
Posted 01 June 2012 - 02:29 PM
If you can send me a private message with your the Windows Live Id you use on the phone, I'll create a beta with additional error reporting and logging to see if we can work out what is going wrong.
Damian
Damian
#3
Posted 01 June 2012 - 10:57 PM
Sent my Live ID. Thanks Damian. It launched successfully once today, but when I tried again later, it still got stuck on the splash page.
#4
Posted 20 June 2012 - 07:22 AM
I have the same problem here. Nokia Lumia 900. The splash pages stays up, and I never see any notes.
#5
Posted 20 June 2012 - 08:22 AM
Hi Dirk,
If you can send me your Windows Live ID you use on your phone I'll include you in the beta which will try to work out what is going wrong. To the others with this issue, apologies for the delay in getting the beta to you - I should have the beta available very soon.
Damian
If you can send me your Windows Live ID you use on your phone I'll include you in the beta which will try to work out what is going wrong. To the others with this issue, apologies for the delay in getting the beta to you - I should have the beta available very soon.
Damian
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