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Problem losing notes when sync conflict


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#1 deanouellette


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Posted 25 May 2012 - 06:31 PM

Took pictures from the ipad into a note. When you uploaded ran into a problem because note was to big. Then upgraded to premium and when went back to the note and all my information was gone.
Dean Ouellette
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#2 GrumpyMonkey


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Posted 25 May 2012 - 08:24 PM

hi. i think you'll want to contact support about this. it sounds to me like you tried to drag multiple images into one file on your desktop, it failed (too big), you erased the images on your ipad (?), and then you upgraded. there is no sync conflict, because the note didn't get savd.

i don't understand how the note could be too big, though, because you shouldn't even be able to make a note that large in the first place, even in local notebooks. you can' save it. and, if it is not saved, it isn't synced

could you give is more details about how this came about?

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