Jump to content

Welcome! You're currently a Guest.

If you'd like to join in the Discussion, or access additional features in our forums, please sign in with your Evernote Account here. Have an Evernote Account but forgot your password? Reset it! Don't have an account yet? Create One! You'll need to set your Display Name before your first post.

Photo
Windows

Favourite Bar Issue / Bug?

favourite favorite bar evernote

  • Please log in to reply
14 replies to this topic

#1 Hardcopy

Hardcopy

  • Pip
  • Title: Member
  • Group: Members
  • 3 posts

Posted 12 May 2012 - 09:19 PM

Good evening all


Problem : Drag notes to the favourites bar
but when they are clicked do not link to / activate the relevant note (ie does nothing).

I have shared a note which shows the issue with a small screencast.
Link here:

This is on windows 7 only (2 x PCs), my winXP system is fine

any other win7 users experiencing this? is it me?, or a bug?


Cheers

Hardcopy

#2 Lesicaire

Lesicaire

  • Pip
  • Title: Member
  • Group: Members
  • 5 posts

Posted 17 May 2012 - 08:45 PM

Hi all

I am having the same problem here.

Whatever I create a favourite and click on it, nothing happen. It could be a notebook favourite or a note favourite or a tag favourite or a search favourite, nothing work.

Can some guys from the EN support could help on this?

Thanks

#3 jefito

jefito

  • Title: Evernote Evangelist
  • Group: Evernote Evangelist
  • 8,143 posts

Posted 17 May 2012 - 09:06 PM

Can't reproduce this.

The way to get Evernote support is to file a support request. See the link in my signature.
~Jeff
EVERNOTE: Getting Started | Support Page | Knowledge Base | Support Requests
If someone helped you, or you like or agree with someone's post, let them (and us) know by clicking their post's "Like" button.

#4 Lesicaire

Lesicaire

  • Pip
  • Title: Member
  • Group: Members
  • 5 posts

Posted 17 May 2012 - 09:12 PM

Just submitted a ticket already just now jefito

#5 jefito

jefito

  • Title: Evernote Evangelist
  • Group: Evernote Evangelist
  • 8,143 posts

Posted 17 May 2012 - 09:55 PM

OK, great. Good luck.
~Jeff
EVERNOTE: Getting Started | Support Page | Knowledge Base | Support Requests
If someone helped you, or you like or agree with someone's post, let them (and us) know by clicking their post's "Like" button.

#6 carolinebeavon

carolinebeavon

  • Pip
  • Title: Member
  • Group: Members
  • 5 posts

Posted 22 September 2012 - 07:18 AM

Hello

Was there a resolution to this? I am having a similar problem where some favourite shortcuts are unresponsive whilst others do work (with no real logic to that)

Thanks

C

#7 dlu

dlu

  • Title: Evernote Employee
  • Group: Evernote Employee
  • 2,002 posts

Posted 22 September 2012 - 05:38 PM

Hrmm, I didn't realize we still had this problem, if there's a consistent way to reproduce this, please let me know. It'd be interesting to see if it affects only Win7 or some other subset of users
If you have a serious issue with Evernote, you can submit a support request here. Evernote employees read the forums, but it is not run by customer support or a way to directly get customer support.

Check out our Knowledgebase.
View our User Manuals here: Mac or Windows
Check out the Getting Started Guide
Still need help? Submit a support request here.

#8 connies123

connies123

  • Pip
  • Title: Member
  • Group: Members
  • 7 posts

Posted 22 September 2012 - 11:42 PM

I have the same problem using Windows 7.

#9 natsharkman

natsharkman

  • Pip
  • Title: Member
  • Group: Members
  • 1 posts

Posted 03 October 2012 - 09:37 PM

I have the same issue on Windows 7. Saved searches work fine when selected from the left panel, but not after they're dragged to the favorites bar. Restore Defaults has no effect. Right now, I can't even get the Web Clips/Mobile/Files buttons do anything!

#10 Hardcopy

Hardcopy

  • Pip
  • Title: Member
  • Group: Members
  • 3 posts

Posted 12 October 2012 - 11:15 PM

Hi again

This Fav bar issue still remains with my win 7 systems, I can no longer verify my findings with xp as no longer have access to an XP box.

anyhow, I narrowed it down on my system to the date of the note, this is a pretty freaky analysis but it is the only logic I can provide at this time.

any note dated on or before the 16th Jan 2012 that is dragged to the Favourite Bar and clicked jumps to the note as expected

any note dated after this date does not !!!! . I have over 8,000 notes in my evernote.

Can someone else confirm this behaviour on their system?
This is a frustrating glitch, especially as it would appear not many other reports of it.




cheers

HardCopy


#11 Lesicaire

Lesicaire

  • Pip
  • Title: Member
  • Group: Members
  • 5 posts

Posted 13 October 2012 - 05:05 AM

I still have this issue since my last post here.

Solution that has been provided to me by EN support did not work.

I have this problem on multiple PC (work, home).

Uninstall/Reinstall Evernote several times, install after first after full Windows 7 reinstall. Just doesn't work for me.

Any suggestions??

#12 Firehack

Firehack

  • Pip
  • Title: Member
  • Group: Members
  • 1 posts

Posted 22 November 2012 - 12:34 AM

I am having the same problem here.

#13 pstock

pstock

  • Pip
  • Title: Member
  • Group: Members
  • 8 posts

Posted 20 January 2013 - 05:28 PM

Same problem on Win 7 (x64): Nothing works on Favorites Bar except All Notes, Notebooks, and Tags. Neither Web Clips, Mobile, nor Files work, nor do any custom links I drag there. Oddly enough, it works fine on my other Win 7 x64 machine, with the same Evernote version (4.6.1.7860 (26836) Public).

#14 connies123

connies123

  • Pip
  • Title: Member
  • Group: Members
  • 7 posts

Posted 23 January 2013 - 07:55 PM

Hi again

This Fav bar issue still remains with my win 7 systems, I can no longer verify my findings with xp as no longer have access to an XP box.

anyhow, I narrowed it down on my system to the date of the note, this is a pretty freaky analysis but it is the only logic I can provide at this time.

any note dated on or before the 16th Jan 2012 that is dragged to the Favourite Bar and clicked jumps to the note as expected

any note dated after this date does not !!!! . I have over 8,000 notes in my evernote.

Can someone else confirm this behaviour on their system?
This is a frustrating glitch, especially as it would appear not many other reports of it.




cheers

HardCopy


I'm using Win 7 and latest public version of Evernote. I have had a problem with this for months.
I tried using the date to narrow my problem with the Favorites bar. With me, any note dated after May 23th, 2012 will not work

on the Favorites bar. Even changing the created and updated dates (which I realize is not a good solution) does not work.

Anyone else want to confirm that the problems that some of us are having may have to do with the date and/or Win 7?

Thanks
Connie


#15 jefito

jefito

  • Title: Evernote Evangelist
  • Group: Evernote Evangelist
  • 8,143 posts

Posted 23 January 2013 - 10:13 PM

I'm using Win 7 and latest public version of Evernote. I have had a problem with this for months.
I tried using the date to narrow my problem with the Favorites bar. With me, any note dated after May 23th, 2012 will not work

on the Favorites bar. Even changing the created and updated dates (which I realize is not a good solution) does not work.

Anyone else want to confirm that the problems that some of us are having may have to do with the date and/or Win 7?

Not seeing it in the latest beta (4.6.2.7880), on Win 7.
~Jeff
EVERNOTE: Getting Started | Support Page | Knowledge Base | Support Requests
If someone helped you, or you like or agree with someone's post, let them (and us) know by clicking their post's "Like" button.





Also tagged with one or more of these keywords: Windows, favourite favorite bar, evernote

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

Clip to Evernote