Hi, I am trying to submit a question to the support team but i get a "message from the webpage Area: is required" message. What do i need to do to get a message to the Support Team? I followed the directions but when i hit submit the message appears. Any help out there?
Thank you,
meca
2 replies to this topic
#2
BurgersNFries
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- Title: Don't make me come over there...
- Group: Evernote Evangelist
- 9644 posts
Posted 18 April 2012 - 01:50 PM
You need to submit a support ticket. (See my sig.)
I'm not affiliated with Evernote. I'm just an Evangelapologist. Evernote is an integral part of my life.
Submit support requests toward the bottom of the help/support page here. If you do not receive an auto reply email with a case #, it did NOT get submitted. Premium users will receive a reply within one business day, California time. Free users receive a reply as time permits.
Submit support requests toward the bottom of the help/support page here. If you do not receive an auto reply email with a case #, it did NOT get submitted. Premium users will receive a reply within one business day, California time. Free users receive a reply as time permits.
#3
meca
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- Title: Member
- Group: Members
- 3 posts
Posted 18 April 2012 - 02:34 PM
thank you. i swear i did this and received the message. this time using the link in your sig. i was able to submit. now, hopefully, i'll the confirmation e-mail. very new en user. looking forward to utilizing it to the max to help get my boss organized!!
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