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Android

"Package file is invalid"

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15 replies to this topic

#1 OrganisedSid

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Posted 27 March 2012 - 09:28 PM

When i try to download the latest update, the widget downloads fine but the main Evernote file won't install. Keeps on saying something like "Package file is invalid" after it's downloaded

It's getting lots of 1 star ratings on the market too

HTC Sensation - Android 2.3.4


UPDATE: Just successfully downloaded it. It installs fine now

#2 Phillexx

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Posted 27 March 2012 - 09:49 PM

I get "Package file is invalid" every time whether I go via the market, browser or Evernote site.

Using Galaxy Note International version,

#3 Stephen M

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Posted 27 March 2012 - 10:17 PM

I hate to post a "me too", but evernote has become my everyday tool for so many things and I wanted to be a little more specific about the versions of android this is affecting.

Both my phone & tablet have displayed invalid package.

Tablet is:
• Samsung Galaxy Tab 10.1 on honeycomb android 3.2

Phone is:
• Samsung Galaxy S2 on Android 2.3.5

The widget correctly installed.


I hope that this gets resolved quickly.

UPDATE :
All resolved. Installed correctly on both phone and tablet with no bother this morning.
I didn't need to do anything with clearing caches on the market or anything like that, so I assume that either Google or Evernote fixed something.

I do wish people wouldn't use the rating system on the market to report issues. Perhaps the market description could do with a link to the forums for support??

Stephen

#4 orangos

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Posted 27 March 2012 - 11:28 PM

Same here. Have followed advice given on Facebook to clear Google Play cache/data, to uninstall and reinstall. Also tried all the above after a full restart of the phone. No juice -- just don't have Evernote on my phone at all now. Argh!

Phone: HTC Desire HD. Android 2.3.5, not rooted.

#5 xdelplanque

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Posted 28 March 2012 - 12:30 AM

Hi All,

We are still investigating this case. So far, we don't have any solution, only assumptions.
Our best guess is that it may be network related. Could you let me know if that happens when you download the update over 3g only, or also over wifi?
Thank you.

#6 lfmccauley

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Posted 28 March 2012 - 12:39 AM

I got the invalid package file message on both phone (AT&T Samsung Captivate) and tablet (Toshiba Thrive) using WiFi. Tried clearing Google Play cache and uninstalling, neither worked and I could not re-install Evernote. Just turned off the WiFi on the phone was able to re-installed over 3g.

#7 Steve23606

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Posted 28 March 2012 - 12:46 AM

"Package File is invalid" on both Asus TF101 running ICS and HTC Wildfire S running Gingerbread. Tried clearing cache but made no difference. Tried updating via both WiFi and 3G. No difference. UK user.

#8 N8UX

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Posted 28 March 2012 - 12:51 AM

Toshiba Thrive, Honeycomb, WiFi only. Cleared cache, then uninstalled old version - no luck. Also rebooted and cycled WiFi on/off. Still getting "invalid" message.

#9 OrganisedSid

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Posted 28 March 2012 - 02:01 AM

Just successfully downloaded it. It installs fine now

#10 xdelplanque

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Posted 28 March 2012 - 02:04 AM

You may try to follow those steps that I found on this website
http://www.android-a...ile-is-invalid/




Fix the Google Android Market (“Package File is Invalid”):

  • Make sure Android Automatic Restore is turned off (Settings -> Privacy)
  • Go to “Settings -> Applications -> Manage Applications
  • Tap to show “All” Applications
  • Scroll down to the Market App and tap it
  • Tap “Clear Cache” and “Clear Data”
  • Click “Uninstall Updates”
  • Exit everything and reboot your device
  • Your Error should now be fixed

It is an Android Market issue.
Please let me know if that fixes your problem.

#11 orangos

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Posted 28 March 2012 - 08:57 AM

I followed the advice of a user on Facebook and connected to Play using 'Internet pass-through' via a cable to my PC, rather than using wireless. It installed first time.

While it may be an Android market issue, why this package in particular? My phone updates dozens of others a week without any of these problems.

#12 N8UX

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Posted 28 March 2012 - 10:16 AM

Success. The instructions above worked for my Toshiba Thrive. Thanks! And a terrific update, btw!

#13 xdelplanque

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Posted 28 March 2012 - 06:12 PM

We released yesterday a new APK to fix another issue, and apparently it fixes also the "invalid package" issue.
You may want to try the download again today.

#14 CalvinSG

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Posted 08 June 2012 - 01:25 AM

I just got my Samsung Galaxy S3 with ICS. Tried the link provided above, but still doesn't work. After rebooting the set, and going into Google Play to download Evernote, I still got the "Invalid package" error message.

Hope this will be fixed soon.

#15 CalvinSG

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Posted 08 June 2012 - 01:26 AM

To add to my above post, I managed to installed other apps without hitch.

#16 douglerner

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Posted 09 June 2012 - 06:46 AM

The suggestion above does not work for me. It just reverts the Google Play back to the factory installed Market app. But Evernote still cannot be downloaded. :(





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