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HELP [Firefox]: Clipping problem

ie clipping firefox clipper

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9 replies to this topic

#1 SlimShavings

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Posted 22 February 2012 - 03:06 PM

I'm using Firefox on a machine and when I try and clip something online and go to the notebook select list and scroll down it gives me everything but the W's. I get one or two and that is as far as it goes. The last 7 won't come up Unfortunatley those are the ones I clip most to. Don't have a clue. Its a lot easier to clip in Opera.

#2 Owyn

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Posted 22 February 2012 - 03:11 PM

What version of Windows / Firefox / Evernote Web Clipper are you using?
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#3 dlu

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Posted 22 February 2012 - 10:06 PM

Moving this to the web forums
If you have a serious issue with Evernote, you can submit a support request here. Evernote employees read the forums, but it is not run by customer support or a way to directly get customer support.

Check out our Knowledgebase.
View our User Manuals here: Mac or Windows
Check out the Getting Started Guide
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#4 SlimShavings

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Posted 23 February 2012 - 12:40 AM

I'm using FF 10.1 and clipper is 5.0.0.21840 Sorry should have added that. Its doing the same thing on the desktop version too. Its on and IBM 5150? thinkcenter (older) 1G 80G single core. all the note books are there but when you hit the icon it only gives up to the first 3 W's there are three "stacks" fo W below, And the items inthose stacks are not listed seperatley. There are other stacks and those notebooks are in the stack.

#5 Owyn

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Posted 23 February 2012 - 03:12 AM

How many notebooks and stacks do you have? I can't reproduce the problem using XP SP3/FF 10.0.2/EWC 5.0.0.214840.

FF is latest available on release channel. Same results on FF9 prior to updating and re-testing.
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#6 SlimShavings

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Posted 23 February 2012 - 05:03 AM

Well never counted but have 127 notebooks . 5 of those are stacks with 10. evernotes fault for making it easy to organize :) Is there a limit. I have lots of interests :)

#7 Owyn

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Posted 23 February 2012 - 09:22 AM

Overview of Account Data Limits

Each Evernote account is subject to the following limitations:

100,000 Notes; each note can be a maximum of 25 megabytes (mb) for free users and 50mb for Premium users.
250 Synchronized Notebooks (including Notebook Stacks). All 250 notebooks can be shared. There is no limit to the number of Local Notebooks (which aren't synced) you can have.
10,000 Tags.
100 Saved Searches.

https://support.ever...?questionID=532
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Latest stable browsers & clippers(Chrome(default), Firefox, IE8/9)

#8 Owyn

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Posted 23 February 2012 - 09:48 AM

I have a lot less than 127 notebooks, and, continually working to reduce the number of notebooks I need to use.

Possible that there is a bug in the Firefox Clipper which results in not all notebooks being cached.

Try:
  • Create 5 new test notebooks in the Web Client, eg. Test1, Test2, ...
  • Exit Restart Firefox
  • Clip something to Web
  • Check notebook dropdown in clipper. Are 5 more notebooks missing from the end of the list?

EVERNOTE: Getting Started | Support Page | Knowledge Base | Support Requests

Premium User
Ubuntu 12.04/10.04 + various other Linux distro (Web client & VirtualBox XP SP3 ENW)
Windows 7 SP1 & XP SP3 (EN 4.5.8.7356)
iPod Touch 2G (iOS 4.2.1, EN 4.1.9) / Blackberry Playbook (OS 2.0.1, EN 1.3)
Latest stable browsers & clippers(Chrome(default), Firefox, IE8/9)

#9 SlimShavings

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Posted 24 February 2012 - 11:32 AM

I have a lot less than 127 notebooks, and, continually working to reduce the number of notebooks I need to use.

Possible that there is a bug in the Firefox Clipper which results in not all notebooks being cached.

Try:

  • Create 5 new test notebooks in the Web Client, eg. Test1, Test2, ...
  • Exit Restart Firefox
  • Clip something to Web
  • Check notebook dropdown in clipper. Are 5 more notebooks missing from the end of the list?


Thanks
Tried but not the problem. The same thing happens in my stand alone. Usually copy straight to the folder when using it but tried the selector and had the same thing. Even though all folders are showing

#10 Owyn

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Posted 24 February 2012 - 01:33 PM

Are the missing W's Stacks? You can not clip to a Stack, only to Notebooks.
EVERNOTE: Getting Started | Support Page | Knowledge Base | Support Requests

Premium User
Ubuntu 12.04/10.04 + various other Linux distro (Web client & VirtualBox XP SP3 ENW)
Windows 7 SP1 & XP SP3 (EN 4.5.8.7356)
iPod Touch 2G (iOS 4.2.1, EN 4.1.9) / Blackberry Playbook (OS 2.0.1, EN 1.3)
Latest stable browsers & clippers(Chrome(default), Firefox, IE8/9)





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