I'm new to EN. I also did a ton of digging before I decided to create a thread. If this has been covered, apologies.
I have a small conundrum. In short, my scanned documents (PDF) do not get OCR processing by EN.. and I don't understand why. I'd really like for my scanned docs to be search-able.
I'm using a Xerox WC7655. I double checked this knowledge base entry to help make sure my documents meet the OCR processing criterion, they do.
https://support.ever...#38;docID=12656
My doc is a full page meeting agenda with text, and some sloppy handwriting courtesy of yours truly. I can't attach it here because of sensitive business data on the page.
Here's my test to help troubleshoot the issue:
- Photograph document using iPhone, add to EN.
- Result: EN performs OCR on text and sloppy handwriting. High-five, go team.
- Scan same document with Xerox 7655, add to EN.
- Result: Flat 'image' PDF in Adobe Reader and in EN. Not search-able, no EN OCR processing occurs, at all. Unsuccessful result.
- Scan same document with Xerox 7655, but this time enabling OCR on the Xerox.
- Result: Xerox OCR algorithm converts type, but not the handwriting. So it 'works', but not as well as the EN OCR processing. The EN support doc says that if OCR pre-exists, they don't process it.
Just to add, I'm not a Premium user (yet), I want to see that this works first. I have allowed a few hours to pass in order to work through the OCR queue.
Edited by ChrisToad, 09 February 2012 - 12:37 AM.












