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Sync problems


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2 replies to this topic

#1 rmw1


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Posted 06 November 2011 - 07:05 PM

I am using Laptop at work with XP and Laptop at home with Vista along with IPHONE with Evernote. I just noticed that the note count at work does not match the one at home. I accessed the web version which has a note count of 1572 but when I check at home on windows it shows 750 notes. Note count at work matches the web note count... any ideas what I have done or am not doing?

#2 ever111


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Posted 07 November 2011 - 08:29 AM

Strange. I suggest that you get on tne Windows APP, Help, Technical Support, and open a ticket.
Only other thought I have is do you have local folders? Are you sure they are talking to the same Evernote user?

#3 BurgersNFries


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Posted 07 November 2011 - 02:10 PM

Only other thought I have is do you have local folders? Are you sure they are talking to the same Evernote user?

Local notebooks would be a possibility if the web client had fewer notes than the Windows client. But since the web client & the work Windows client both have note counts higher than the home Windows client, that doesn't seem like a possibility.

Assuming the OP is using the same EN account, it sounds like the home Windows client may not be sync'ing to the EN servers. OP, if you add a note to the home Windows client & sync, does it show up in the web client? If not, then indeed, the issue is the home client is not sync'ing. You should submit a support ticket & it would be helpful if you included your activity log, accessible from the EN help menu.
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