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Chrome Web Clipper not working

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6 replies to this topic

#1 Papa_Gateau

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Posted 01 November 2011 - 09:28 AM

I recently updated the desktop client via the App store, subsequently the web-clipper has stopped working.

It no longer highlights what is to be clipped (URL,article,fullpage) and when the clip button is pressed the Evernote box shrinks to an empty white box and nothing happens - it is not clipped and there is nothing to synch with.

What to do?

Mac OSX 10.6.8
Chrome 15.0.874.106
Evernote 3.0.2 (195738)

#2 BTait

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Posted 02 November 2011 - 01:25 PM

I am having the same exact problem.

Mac OSX 10.7.2
Chrome 15.0.874.106
Evernote Version 3.0.3 RC (201427)

#3 perpetuitas

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Posted 02 November 2011 - 01:26 PM

Clipper not working for me in Chrome or Safari ...

I MISS THE NATIVE CLIPPER :(

--
Try going to Safari/Preferences/Extensions and see if you have an update to the Evernote extension. I did, it's at 1.0.1 now and it works, mostly, I couldn't put tags in but otherwise it clipped the page.



OSX Lion
Evernote Version 3.0.2 (195738)
latest safari/chrome

#4 Owyn

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Posted 02 November 2011 - 01:32 PM

@Evernote. Common denominator is Mac OSX.
EVERNOTE: Getting Started | Support Page | Knowledge Base | Support Requests

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Ubuntu 12.04/10.04 + various other Linux distro (Web client & VirtualBox XP SP3 ENW)
Windows 7 SP1 & XP SP3 (EN 4.5.8.7356)
iPod Touch 2G (iOS 4.2.1, EN 4.1.9) / Blackberry Playbook (OS 2.0.1, EN 1.3)
Latest stable browsers & clippers(Chrome(default), Firefox, IE8/9)

#5 BTait

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Posted 02 November 2011 - 03:53 PM

All,

Just heard back from support.

Solution - remove the chrome extension and then reinstall from the chrome store.

#6 OperEd

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Posted 14 August 2012 - 10:38 AM

Hello EverDevs,

Unfortunately Web Clipper is broken for me again. I click on the Chrome extension icon and the ballon pops out and stops expanding after presenting Evernote Web Clipper.

I'm using Mac OS X 10.6.8
Chrome: 19.0.1084.56

This is a work machine, but I may be able to update Chrome through IT department if that will resolve the problem.

I've added Clearly and that seems to work fine and I can clip from that for now, but I'd like to keep using the full functionality offered by Web Clipper if possible.

Cheers!

#7 Owyn

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Posted 14 August 2012 - 01:01 PM

Hello EverDevs,

Unfortunately Web Clipper is broken for me again. I click on the Chrome extension icon and the ballon pops out and stops expanding after presenting Evernote Web Clipper.

I'm using Mac OS X 10.6.8
Chrome: 19.0.1084.56

This is a work machine, but I may be able to update Chrome through IT department if that will resolve the problem.

I've added Clearly and that seems to work fine and I can clip from that for now, but I'd like to keep using the full functionality offered by Web Clipper if possible.

Cheers!

Definitely need to upgrade Chrome to current stable (Chrome 21).
See http://discussion.ev...not-responding/
EVERNOTE: Getting Started | Support Page | Knowledge Base | Support Requests

Premium User
Ubuntu 12.04/10.04 + various other Linux distro (Web client & VirtualBox XP SP3 ENW)
Windows 7 SP1 & XP SP3 (EN 4.5.8.7356)
iPod Touch 2G (iOS 4.2.1, EN 4.1.9) / Blackberry Playbook (OS 2.0.1, EN 1.3)
Latest stable browsers & clippers(Chrome(default), Firefox, IE8/9)





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