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Thunderbird support discontinued

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#1 gbarry

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發表於 23 August 2011 - 07:44 PM

We've made the decision to not develop any further support for Mozilla Thunderbird in our Firefox extension. We never come to these decisions easily, but it basically came down to low usage rate versus heavy development resources--resources that can be better focused (and invested) towards other features.

Our last supported version is Thunderbird 3.1.6. Any feedback on this decision, please voice it here.

Check out our Knowledgebase. View our User Manuals here: Mac or Windows. Check out the Getting Started Guide. Still need help? Submit a support request here.


#2 MartinPacker

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發表於 23 August 2011 - 07:52 PM

Not commenting on the decision itself but could you "open source" the extension?

Also, I believe it's feasible to write a joint Firefox / Thunderbird extension - but I guess you knew that.

Martin

#3 jbignert

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發表於 23 August 2011 - 08:00 PM

@Martin - We are looking into that. It is definitely an option.

#4 shenderson

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發表於 29 August 2011 - 09:50 PM

This is very disappointing I use the plugin all the time to file email messages. When I upgraded to the new version of Thunderbird I lost this capability. Do you have another method or other support email agent (other than Outlook) that will work.

I use your system extensively and not being able to clip email messages is going to be a significant pain.

#5 jbignert

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發表於 29 August 2011 - 11:01 PM

We have a great feature that let's you send email into your evernote account.
Described here in detail:
https://support.evernote.com/link/porta ... sing-email

#6 TuftyMcTavish

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發表於 03 September 2011 - 12:41 PM

In a word... gutted.

I just this minute updated my Firefox and Thunderbird to the latest versions and got the notification that my Evernote Thunderbird plugin had been disabled. I removed the old one and tried to install what I thought was a newer version only to realise it was in fact the Firefox plugin. I came to the support forum to find out what I was missing.

So now I've upgraded my Thunderbird and lost a vital part of my process - I either reply to an email (and delete it), archive it to Evernote (and delete it), or read it (and delete it). This keeps mails in my slimline mailboxes as ToDo items, very handy.

I do use the email to Evernote from my iPad a whole bunch, but emailing from my mail client feels clunky as I have to remember the @ notebooks and # tags myself, whereas previously I would have the most recently used notebook already selected (extremely, extremely handy when I'm archiving a bunch of receipts for instance). and made selecting tags a doddle (even if tabbing was a bit buggy). This is going to make me want to shrink my notebook names down to something manageable as typing "@Receipts and Confirmations" on most every email I send from Thunderbird to my Evernote seems like a total pain in the bottom.

I am currently seriously having to think about reverting back to Thunderbird3 if possible as this does initially feel like a bit of a showstopper for me. I'm surprisingly aggravated right now!!! First time with Evernote that I've lost what I consider to be vital functionality. Normally you chaps ADD stuff rather than take it away from me!

#7 TuftyMcTavish

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發表於 03 September 2011 - 01:01 PM

After a bit of uninstalling, reinstalling and rebooting I've gone back to Thunderbird 3.1.13 and have my "Add to Evernote" button back on the toolbar. Phew. Was starting to get worried there as I couldn't find the extension for download anywhere.

Will be interested to hear alternative options to emailing notes.

#8 TheGurkha

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發表於 03 September 2011 - 07:10 PM

This is really bad news for me. I use Thunderbird exclusively in Windows and Ubuntu. The clippers in FF and Thunderbird are invaluable to me.
Evernote Version 4.2.1.3744 (123659)
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#9 MartinPacker

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發表於 03 September 2011 - 09:47 PM

Can someone play with the maxVersion value in the extension and see if it keeps working? That might keep people going for a while longer - but ISN'T ideal.

Martin

#10 J-Mac

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發表於 04 September 2011 - 05:14 PM

Nice way to tell us. Nothing like a "feature deletion" surprise from a developer.

Jim

#11 jefito

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發表於 04 September 2011 - 08:21 PM

Nice way to tell us. Nothing like a "feature deletion" surprise from a developer.

What way would have been better, do you think? A blog entry, maybe?
~Jeff
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#12 J-Mac

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發表於 05 September 2011 - 01:53 AM

Or a detail line item in the first update that was released that no longer suppported the T-Bird clipper. After all, Jeff, this is not a trivial change; it affects a lot of users who used the extension to copy entire email messages to EN with one click. Quite a different process now to get emails into EN. I dont know how many EN users read the forums regularly but I'm sure it is a relatively small percentage. Especially considering that the "announcement" was made in the "Evernote Web" subforum. (Why there?)

Jim

#13 TheGurkha

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發表於 05 September 2011 - 01:56 PM

We have a great feature that let's you send email into your evernote account.
Described here in detail:
https://support.evernote.com/link/porta ... sing-email


That 'great feature' means the subject of every email sent to EN is changed to have Fwd: added to the start of it, and the email body starts with all the usual header stuff that gets put at the start of a forwarded message: 'on such and such a date so and so wrote' etc. It doesn't send the email as is, which the clipper did. This is a loss of functionality and a change to work flow. There are other methods of getting mail into EN, of course there are, but none of them do what the clipper did. That's why the clipper existed. is it really a big development deal to make the Firefox clipper work in Thunderbird as well?
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#14 Anaphyis

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發表於 09 September 2011 - 10:05 PM

That 'great feature' means the subject of every email sent to EN is changed to have Fwd: added to the start of it, and the email body starts with all the usual header stuff that gets put at the start of a forwarded message: 'on such and such a date so and so wrote' etc. It doesn't send the email as is, which the clipper did. This is a loss of functionality and a change to work flow.


I don't like this development either but there is a solution. Get the Mail redirect extension for Thunderbird here: http://mailredirect....stallation.html

After installing, go into the addon options and enter your evernote address into the Resent-To field there. Now you just have to right-click on the mail you want to have in evernote (or if you want to add several mails, mark them and then right-click one) and select "Redirect" from the context menu. A new window will open up and if you put your evernote address in the options you can just click on the Redirect button there and you're done. Two clicks, no Fwd: or changed mail text. You still have to move them from the default notebook and tag them in evernote of course but it's a decent workaround.

#15 horsj

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發表於 23 September 2011 - 10:14 AM

Very disappointing. It would have been nice if the developers had asked the user base before making the decision or at least given us some lead time and some suggested workarounds. Using this feature has long been a part of my workflow and now if I upgrade Thunderbird, I have to go back to the drawing board.  Mail redirect looks like a useful tool and I'll probably use it, but it is not going to get around the issue of sending emails to my local Notebooks.

#16 shenderson

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發表於 25 September 2011 - 10:29 PM

I have been fighting with this for a few weeks since I upgraded my Thunderbird and have decided that Evernote has been very short sighted in making this decision. While you can forward an email to Evernote it is "clunky" compared to clipping. The forward process is also full of issues if you make a typo or someone has already used one of the special characters in the subject line.

With the clipping extension it was fast an easy to move a single email or group of emails to Evernote.

Now the process involves the forward button, then to have a clean note to remove the fwd from the subject line, check to make sure the two special characters aren't in the subject line. Then you have to add text to the subject line to get the note in the right place and you have to make sure you spelled correctly and you have no types. Then you need to drop down to the message itself and remove the junk header that gets inserted. Now you can select send.

I don't know about anyone else but the process takes so long my inbox is now full of messages that need archiving because the process of getting them to Evernote is now so time consuming.

Email is a major part of any business persons day and archiving these messages efficiently is also very critical. Evernote was an excellent tool for this and now they have cut the legs out from under any Thunderbird user.

While I applaud their efforts to improve the browser clipping, big deal, I rarely need to archive a conversation or critical notes in my browser because they come in via email, go figure. I also don't spend my business day surfing the net for things to archive so all the new tools in the browser are falling on deaf ears here.

At this ppint I am going to down grade my Thunderbird so I can still use the old plugin. It looks like I am not the only one taking this action.

I wish Evernote would take note of this effort users are making to maintain a tool they have decided to drop.

Evernote has a great service but the lack of support within an email agent is a big issue for me and a serious productivity issue. Evernote is supposed to help my day not give me a new hurdle.

#17 nemo

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發表於 05 October 2011 - 08:51 PM

The previous comments were on-point. This one is a little technical and expresses some doubt as to Evernote's reasoning.

The decision may well be ill-considered and possibly based on misinformation provided by development team leaders who want to conserve effort for a very local benefit.

Do you realize that the Firefox Web Clipper that works with Firefox 7.x works with Thunderbird 7.x? I've tested two Clipper versions: 5.0.0.171805 and 5.0.0.177572 in Desktop for Windows 4.5.2.5517 (196948) Prerelease.

Thunderbird 7.x will refuse to load (from file) either one of these. The workaround is to install the Mozilla add-on 'Add-on Compatibility Reporter' (currently version 0.9.2) and then install either Clipper by the install add-on from file option under Tools|Add-ons. The Compatability Reporter reports 'Still works.'

You'll get an undefined variable error about 'isDesktopInstalled' in a dialog box (sloppy programming). Ignore it. Then it will log on to Evernote online after you provide credentials and clip to the web. If you use Evernote Desktop, just do a Sync.

So the issue is whoever doesn't want to maintain one DLL named 'Thunderbird Clipper.' This is one out of seven DLLs used to support Windows clipping. Did you ever wonder how much commonality there is between Firefox and Thunderbird?

#18 jbignert

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發表於 05 October 2011 - 11:16 PM

Thanks for all the feedback on this topic. Your comments are duly noted.

#19 Miguel Ardan

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發表於 10 November 2011 - 10:43 AM

Thanks a lot nemo !!!

I just checked that your suggested procedure works fine with Thunderbird 8.0 and evernote clipper add-on 5.0.0.171805. By the way, it also works with evertab 0.1.12.

#20 svbugaj

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發表於 25 November 2011 - 07:51 PM

At least the mail forwarding gateway is something...

Issues with using the mail forwarding gateway instead of clipping in Thunderbird:
- prepending of Fwd: , takes a moment to delete, but annoying
- quoting text only happens for reply, not fwd, but fwd does prepend a header (but you'll want to keep that since once fwded, it comes from you now)
- (for me the biggest annoyance) have to go to another app (Web or Evernote deskop / mobile) to tag / categorize the notes, or add the @tags and #tags, which I guess is intuitive for Twitter users, but not so much for me (I may get used to it, though)
- (for me the second biggest annoyance) have to compose a whole new message and copy & paste if you want to just clip a portion of an e-mail
- right-click context menu behavior is intuitive and convenient for long-term Evernote users
- the e-mail address is not memorable, so you have to pollute your contacts with it





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