Jump to content

Welcome! You're currently a Guest.

If you'd like to join in the Discussion, or access additional features in our forums, please sign in with your Evernote Account here. Have an Evernote Account but forgot your password? Reset it! Don't have an account yet? Create One! You'll need to set your Display Name before your first post.

Photo
iOS

Synchronization Failed - Unknown Error u6

evernote

  • Please log in to reply
11 replies to this topic

#1 Mbourgon

Mbourgon

  • Pip
  • Title: Member
  • Group: Members
  • 2 posts

Posted 03 April 2011 - 05:24 AM

Howdy. Just got an iPad2 and started out by recording several audio files during a conference. They total about 24mb, ranging from 20 minutes to the full 90 that evernotes allows.

However, I keep getting the following error on the note:
Synchronization failed
Unknown Error u6

I've created other notes since then that have synched. I've force-quit the app and tried again. No dice. Any suggestions?

Thanks in advance.

#2 enigma_0Z

enigma_0Z

  • Pip
  • Title: Member
  • Group: Members
  • 2 posts

Posted 12 April 2011 - 12:03 PM

I have the same problem with an iPod 4th gen... Multiple audio recordings & photos, the note is just under 30 MB but it's still within my monthly allowance.

#3 BurgersNFries

BurgersNFries

  • Title: Don't make me come over there...
  • Group: Evernote Evangelist
  • 9,633 posts

Posted 12 April 2011 - 02:27 PM

If you have a free account, note size is limited to 25 mb.
I'm not affiliated with Evernote. I'm just an Evangelapologist. Evernote is an integral part of my life.

Submit support requests toward the bottom of the help/support page here. If you do not receive an auto reply email with a case #, it did NOT get submitted. Premium users will receive a reply within one business day, California time. Free users receive a reply as time permits.

#4 eronread

eronread

  • Pip
  • Title: Member
  • Group: Members
  • 2 posts

Posted 10 May 2011 - 05:00 PM

Sychronization Failed - Unknown Error u6

I've checked the help section, the Knowledge Base, and spent hours online searching and trying to figure out this error. I have also tried the "new evernote" online and the old to see if that might be the issue?

iPhone 4
Windows 7 Ultimate - 64 bit


I have 6 text only notes that I entered into a new folder (very small file sizes). My iphone will not sync with the online account? I keep getting the above error no matter what I try. I was previously an IT specialist so I am no dummy to PC's or solving bugs and issues.

I've read all the hype about the various note apps for iPhone, including springpadit, so thought I'd try Evernote. My first impression is terrible. I don't get it? Paying $45 to upgrade to get technical support for something that is not working to begin with is also not going to happen. Also, unless there is a way to back up my current notes, then uninstalling and reinstalling the software would be too frustrating and I would pass on Evernote.

Can anyone help?

Thank you very much. :(

#5 Metrodon

Metrodon

  • PipPipPipPipPip
  • Title: Bankrobber
  • Group: Members
  • 4,051 posts

Posted 10 May 2011 - 05:08 PM

Best bet is probably to open a support case - http://www.evernote....upport/#inquiry which you can do as a free user. You may not get the same pretty much immediate response that Premium customers get, but you will get help.

#6 eronread

eronread

  • Pip
  • Title: Member
  • Group: Members
  • 2 posts

Posted 10 May 2011 - 05:21 PM

Thank you. I just submitted a support ticket. Let's see what happens. Have a great day.

#7 ctbowen@gmail.com

ctbowen@gmail.com

  • Pip
  • Title: Member
  • Group:
  • 1 posts

Posted 11 June 2011 - 02:48 PM

I keep getting a message on syncing that says unknown error u6 when I try to sync

#8 Phil Dean

Phil Dean

  • Title: Evernote Employee
  • Group: Evernote Employee
  • 460 posts

Posted 15 June 2011 - 11:29 PM

Have you tried to uninstall and reinstall, if not try this but backup any pending notes before doing this. If you are still getting this error message then please submit a support ticket at http://www.evernote....ontact/support/

Check out our Knowledgebase.
View our User Manuals here: Mac or
Windows
Check out the Getting Started Guide
Still need help? Submit a support request here.


#9 michael.freidgeim

michael.freidgeim

  • Pip
  • Title: Member
  • Group: Members
  • 5 posts

Posted 25 January 2012 - 07:56 PM

I have the same error on iPad 2. Not related to specific note. What was the fix?

#10 michael.freidgeim

michael.freidgeim

  • Pip
  • Title: Member
  • Group: Members
  • 5 posts

Posted 25 January 2012 - 08:09 PM

I have the same error on iPad 2 with free account.

Synchronization failed
Unknown Error u6

It was related to specific note, which had only title(no body) and always was shown as synchronizing. It was enough to open the note and sav it again to stop the message.

#11 cardawkins

cardawkins

  • Pip
  • Title: Member
  • Group: Members
  • 1 posts

Posted 16 April 2012 - 04:18 AM

What is this? How do I fix? It started popping up a few days ago.

#12 Scuba Sniper

Scuba Sniper

  • Pip
  • Title: Member
  • Group: Members
  • 1 posts

Posted 22 July 2012 - 06:45 PM

I have experience the same U6 error with my professional account. Hmmm... Anyone found a suggestion that might fix the issue? Mayby I exceeded my 50mb single note limit? How can I check? My monthly upload is only at about 25% of my monthly 1GB allowance.





Also tagged with one or more of these keywords: ios, evernote

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users

Clip to Evernote